Return & Refund Policy

At FRAN SANS CREATION LLC, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

Returns

• You may return unused products within 3 to 5 days of delivery for a full refund or exchange.

• To be eligible, items must be in the same condition that you received them — unused, undamaged, and in the original packaging.

• Proof of purchase (order confirmation or receipt) is required.

Refunds

• Once your return is received and inspected, we will notify you regarding approval.

• If approved, your refund will be processed and applied to your original payment method within 5–10 business days.

Exchanges

• We only replace items if they are defective, damaged, or unused and returned within the return window.

• If you need an exchange, please email us at support@fransanscreation.com.

Shipping Costs

• FRAN SANS CREATION LLC covers the cost of return shipping.

• We will provide you with a prepaid return label upon request.

Contact Us

If you have any questions about our return or refund policy, please contact us:
📧 support@fransanscreation.com